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Testimonials
"I felt very comfortable discussing my challenges with Sandy. She helped me discover how to change the way I communicated and interacted with staff and my manager with amazing results. Now I look forward to going to work!”
Assistant Manager, Food Service Industry
Selection & Hiring
A small, family-owned business experienced
significant growth by doubling revenue and employees over
a four-year period. The growing pains included 150% turnover
in their hourly employees, dramatically cutting into their
profit margins.
Initially Human Capital Consulting
worked with the client to identify root causes and design
solutions. Over a 5-month period, they created a structured
hiring and training process, selection and performance standards,
disciplinary procedures and incentives to sustain improved
performance.
The turnover has decreased and they have
a safer and more organized workplace.
"The experience has been awesome.
Sandy guides us every step of the way to achieve the goal. We will
definitely continue working with Sandy."
Office Manager, Local Lumber Company
"Working with Sandy is very motivational.
She really knows how to keep focus on the issues."
Safety & Training Manager, Local Lumber Company
Management Development
When a large, clinical research organization
sought to improve their management development program, HCC assisted
in selecting the most effective management development system to
meet the needs of their 90 managers.
Sandy Cropper, of HCC, partnered with the
training manager and her team to launch MAP (Managerial Assessment
of Proficiency). Delivering the initial sessions, training the
trainers and designing a trainer's guide to insure consistent delivery,
Sandy laid a foundation for on-going success.
The client now has a complete system that
provides assessment, relevant training materials, and reassessment
to measure impact and progress. The system establishes objective
measures of the strengths and developmental areas, by departments,
which are then incorporated in the long-term training plan.
As a result, the company is able to save
staff time and training dollars, while providing the right training
solutions to meet manager needs and support business goals.
"Sandy keeps our business up to date
with "what's new" in the training programs she provides."
Trainer, Clinical Research Organization
Career Development
A mid-career professional, concerned about
the direction of his career, sought professional assistance in defining
internal options for his career path.
Sandy guided the individual through skill
and interest assessments. As a result, he gained new insight into
his areas of expertise, transferable skills and critical career
factors. Using this information, he was prepared for a candid career
discussion with his manager, better able to articulate his strengths
and desires.
As a result, a new role was assigned to
this individual that leveraged his abilities and interests. Without
this process, the organization would have lost the skill and expertise
of this long-term employee.
"Sandy is engaging and perceptive.
She created an atmosphere for healthy personal learning experience."
Individual Client, Major Defense Contractor
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